Privacy Policy

Easy Corporation LLC, doing business as Weeii ("Weeii", "we", "us"), 4028 City Terrace Dr, Los Angeles, CA 90063, USA, is responsible for the personal information described in this policy. Questions, requests and complaints: Admin@weeii.app.

This policy covers our website, merchant dashboard, point of sale, marketplace, courier tools and any messages we send.

Two roles matter here. For merchants, couriers and site visitors, we decide how information is used (we are the business/controller). For a merchant's own customer records created inside their point of sale or storefront, the merchant decides, and we process on their behalf (we are the service provider/processor).

Information you give us:

Account: name, email, phone number, password, preferred language.

Business: legal and trade name, category, address, hours, EIN or tax ID, bank routing and account numbers for payouts, logo and photos.

Courier applications: name, phone, city, vehicle, license or ID number and payout details.

Products and operations: items, prices, modifiers, tables and floor plans, staff names and PIN hashes, shifts, sales, tips, receipts and orders.

Customer records you enter, such as a customer name on a tab, phone number for a receipt, or delivery address.

Support messages and anything you send us by email.

Information we collect automatically:

Device and usage data: IP address, browser and device type, pages viewed, actions taken, timestamps, crash and error reports.

Approximate location from your IP, and precise location only if you grant permission in your browser (for maps, delivery and nearby stores).

Cookies and similar storage — see the cookies section.

Information from others:

Stripe: payment status, card brand and last four digits, payout status, verification results, disputes. We never receive or store full card numbers.

Twilio and carriers: message delivery status and opt-out status.

Google, if you sign in with Google: your name, email and profile picture.

We do not knowingly collect information from children under 13. If you believe a child gave us information, email us and we will delete it.

Card payments are processed by Stripe. Card numbers, CVC and expiration dates are entered on Stripe-hosted pages or Stripe elements and go directly to Stripe. Weeii never sees or stores full card details, which keeps card data out of our systems and inside a PCI-DSS Level 1 environment.

We do store payment metadata we need to run your business: amount, currency, status, last four digits, card brand, payment intent and session identifiers, tip, tax, refunds, and the sale or order the payment belongs to.

Stripe processes this information under its own privacy policy (stripe.com/privacy), including for fraud prevention and legal compliance. To receive payouts you provide bank details to Stripe and to us; we treat them as sensitive and restrict access to them.

Provide the service: run the register, take payments, publish listings, route deliveries, print receipts, calculate tips and taxes you configure, and show analytics.

Billing: charge plans, apply commissions and processing fees, handle refunds and disputes.

Communicate: receipts, order updates, verification codes, security alerts, service notices, and marketing where you opted in.

Safety and fraud: detect card testing, chargeback abuse, account takeovers and prohibited businesses.

Improve the product: fix bugs, measure feature use, and build aggregated, de-identified insights.

Comply with law: tax and accounting records, 1099-K reporting where required, lawful requests and legal defense.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

If you give us a mobile number and opt in, we use it to send transactional messages (receipts, order status, verification codes, account notices) and, separately, marketing messages if you chose those. Messaging is delivered through Twilio and mobile carriers.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. We keep a record of your consent and your opt-out so we can honor it.

Phone numbers and consent records collected for text messaging are not sold, rented or shared with third parties or affiliates for their own marketing. They are shared only with the messaging providers and carriers needed to deliver the message you asked for.

If a merchant using Weeii messages you, that merchant is the sender and decides the content; we deliver it on their behalf.

Stripe, Inc. — payments, payouts, identity verification, fraud prevention.

Supabase — database, authentication and file storage hosting.

Cloudflare — application hosting and content delivery.

Twilio — text messaging delivery.

Mapping and geocoding providers — addresses, routes and store locations.

AI providers — only the content needed for a feature you use, such as a floor-plan photo or an assistant prompt. This content is not used to train third-party models.

Couriers and merchants — the minimum needed to complete an order: name, items, delivery address and contact number.

Professional advisors, auditors and authorities — when required by law or to protect rights and safety.

A buyer or successor — if we are involved in a merger, acquisition or asset sale, under this policy's commitments.

Every provider is bound by contract to use the information only to provide services to us.

We use strictly necessary cookies and local storage to keep you signed in, remember your workspace, language, cart, favorites, saved tabs and location choice. Without these the app cannot work.

We use limited analytics and error reporting to understand crashes and feature use. We do not run third-party advertising trackers.

You can clear cookies and local storage in your browser at any time; doing so signs you out and clears saved preferences. We honor Global Privacy Control signals where applicable.

Account and business records: while your account is active, then up to 24 months after closure.

Sales, orders, receipts and payment records: at least 7 years, to meet tax, accounting and dispute obligations.

Text messaging consent and opt-out records: at least 4 years, as messaging rules require.

Support messages: up to 3 years.

Logs and error reports: up to 12 months.

After those periods we delete or de-identify the information.

Data is encrypted in transit with TLS and at rest by our hosting providers. Database access is enforced row by row so one business cannot read another's data. Staff PINs are stored as salted hashes, never in plain text. Access to production data is limited to people who need it.

No system is perfectly secure. If a breach affects your personal information, we will notify you and the relevant authorities as required by California law and other applicable state breach-notification laws.

Depending on where you live, you can ask us to:

Know what personal information we hold about you and how we use it.

Get a copy of it, in a portable format.

Correct information that is wrong.

Delete it, subject to records we must keep by law.

Limit the use of sensitive information, such as precise location or financial account details.

Opt out of marketing messages and email at any time.

California residents have these rights under the CCPA as amended by the CPRA, including the right not to be discriminated against for exercising them. Residents of states with similar laws — including Virginia, Colorado, Connecticut, Utah and Texas — have comparable rights. Because we do not sell personal information or use it for cross-context behavioral advertising, there is no sale to opt out of.

To make a request, email Admin@weeii.app from the address on your account, or write to us at 4028 City Terrace Dr, Los Angeles, CA 90063, USA. We will verify your identity, respond within 45 days, and may extend once by 45 days if we tell you why. An authorized agent may submit a request with written permission. Requests are free unless they are excessive or repetitive.

If a request concerns records a merchant collected about you inside their store or point of sale, contact that merchant; we will help them respond.

We operate in the United States and our providers process information in the United States and, for some infrastructure, in other countries. Where information leaves your country, we rely on our providers' standard contractual protections.

We will post any update here with a new effective date. For material changes we will notify you by email or in the app at least 14 days before they take effect.

Contact us any time at Admin@weeii.app.